Privacy Policy

Freshdealwave respects the privacy of clients and website visitors across Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our interior repair services and this website. Our practices aim to follow applicable Canadian privacy principles and reflect reasonable administrative, technical, and physical protections for information under our control.

Information we collect. We may collect basic contact details such as name, email address, phone number, and service location when you choose to communicate with us, request a consultation, or subscribe to updates. We also process content you submit in messages, such as project notes or preferences. Website usage data, including device type, browser, approximate geography, and pages visited, may be gathered through analytics tools to help us understand interest in our services.

How we use information. Personal information supports activities such as answering questions, preparing proposals, scheduling work, and coordinating subcontractors where appropriate. We may use contact details to share service updates or educational content related to interior repair. You can opt out of non-essential messages by following instructions in our communications. Aggregated analytics help us improve site performance and plan resources for seasonal demand.

Sharing and service providers. We may share information with service providers who assist with scheduling, accounting, communications, or data storage. These parties are expected to handle information responsibly and use it only for specified tasks. If required by law, regulation, or court order, we may disclose information to governmental or regulatory authorities. In the event of a business transition, such as a merger or asset transfer, personal information may be included where permitted by applicable law.

Data retention. We keep personal information for periods that support ongoing client relationships and legitimate business needs, including record-keeping and compliance requirements. When retention is *** longer necessary, we take steps to securely delete or de-identify information, subject to any legal retention obligations.

Security. We apply proportional safeguards designed to reduce risks of unauthorized access, alteration, or misuse. Measures include controlled access, encryption in transit where appropriate, and staff guidance on responsible handling. While *** method can eliminate every risk, we strive to keep protections aligned with the sensitivity of the information we manage.

Your choices. You may request access to personal information we hold about you, ask for corrections, or withdraw consent for certain uses where consent is the basis for processing. To exercise these options, contact us using the details below. We will respond within a reasonable timeframe and may verify identity before fulfilling requests.

Cookies and similar technologies. Our website may use cookies and comparable tools to support essential functionality, remember preferences, and understand site performance. You can adjust browser settings to limit or disable certain cookies; some features may work differently as a result. For more on cookies, consult the notice presented on our site and related preferences.

Third-party links and integrations. Our site may reference resources that are operated by others. Practices of those parties are governed by their policies. We encourage you to review their documents when engaging external services.

Children’s information. Our services are intended for adults responsible for property decisions. We do not knowingly solicit personal information from individuals under the age of majority in their province or territory.

International considerations. Depending on the tools we use, information may be processed or stored in jurisdictions outside your province or outside Canada. Safeguards and access rights may differ by location. We maintain oversight of our service providers and aim to keep arrangements consistent with Canadian expectations.

Changes to this policy. We may update this Privacy Policy to reflect changes in services, regulations, or technology. Updates will be posted with a revised effective date. Material changes will be highlighted for visibility.

Contact us. For privacy inquiries, access requests, corrections, or feedback, reach us at Freshdealwave@gmail.com or by phone at +16045574329. Written correspondence can be sent to: 742 Granville Street, Vancouver, BC V6Z 1L2. If you have questions regarding our legal terms or how they relate to privacy, please see our legal section for additional context.

Effective date: 2026-05-21